Return & Exchange Policy
27 April 2026
Understand eligibility, timelines, and process for returns and exchanges.
Return & Exchange Policy
We aim for a smooth and fair post-purchase experience.
Eligibility
- Items must be unused and in original condition
- Return/exchange requests should be initiated within the allowed policy window
- Certain categories may be non-returnable for hygiene or safety reasons
Process
- Contact support with order details
- Follow pickup/drop-off instructions
- Receive replacement or refund after inspection
For policy-specific exceptions, contact customer support.